A Certified Virginia Law Enforcement Professional Standards Commission Agency

110 South Court Street, Luray, Virginia (540) 743-6571  Fax (540) 743-1252

E-mail:  Page County Sheriff's Office

Instructions for Credit Card Fraud Victims: 

1. Report fraud to your bank/credit card company

a.      Fill out all bank documents including the Affidavit. The affidavit authorizes the bank/credit card company to release information to law enforcement.

b.     Obtain date, time, location, and amount of all completed and attempted purchases-obtain as much information as possible about the usage.

2. Report fraud online to IC3

a.      Go to www.ic3.gov

b.     Read the “frequently asked questions” section.

c.     Go to the bottom of the page and click on “File a Complaint.”

d.     Fill out all the information as requested

e.      Include as much information as you can about the transactions you obtained from your bank/credit card company.

f.       You will receive credentials to log back in to add additional information to your complaint. 

What happens from here? 

1. The report generated from the IC3 website will be forwarded to the law enforcement agency in the jurisdiction that you reside in and to the law enforcement agencies in the locations where your credit card number was used. The report will also be forwarded to the Secret Service.

2. If you have additional information about your card, you can simply log back into the www.ic3.gov website and add the additional information.

Do I still need to file a report with my local police department or sheriff’s office? 

The report that you filed with IC3 takes place of filing a police report. IC3 has analysts on staff and will research, generate reports and disseminate the information to all of the appropriate agencies. IC3 can keep track of all of the reports and find the common characteristics of the complaints which are very beneficial to law enforcement. What happens with the report is up to the law enforcement agency receiving the report.  

What if my bank/credit card company wants a report number? 

The report you filed with IC3 will have an identification code assigned to it. Provide that number to your bank/credit card company. If they will not accept that number, and you are a Page County resident, you may file a report with the Page County Sheriff’s Office. Non-Page county residents, will have to file a report with the jurisdiction in which the charges to your account were made in.